Q: How long does shipping take?
A: Usually we will deliver Nike Zvezdochka shoes to you within 3-7 working days.Sometimes the shipping time will vary based on the weather and where you are located etc.
Q: What methods of shipping do you offer?
A: Shipping using Express mail and is highly recommended for most regions. Once we ship your package, we will send you tracking number once it available.
Q: I am looking for goods that are not listed on your site,can you provide them?
A: If you are looking for goods we don't list on our site. Please click contact with our online support with a picture, a serial number or the model number of the goods. The more details given, the easier and quicker to locate the products in the factory.
Q: I ordered and recieved the parckage But i wish to change it for some other model,What are my options?
A: If you have made a mistake in ordering a wrong goods and wish to change for a different model, we allow an exchange process within 3 days of receiving the goods and a $20 Handing & shipping cost will apply.
Q: What are your methods of payment?
A: We accept major credit cards including Visa, MasterCard, American Express (AMEX), and Discover credit cards, PAYPAL, WESTERN UNION and MONEYGRAM.
Q: Will the funds be paid immediately or after I get the goods when I purchase by Credit Card?
A: The funds should be paid immediately by Credit Card. If the products'quality has problem after you receive the goods, please contact us ASAP, we will deal with the return procedure for you.
Q:How to get wholesale price?
A: If you buy more than 6 pair at a time, we can give you wholesale price. and you need to talk with our live support or customer service .
